Burnout Psychology Support, Shannon Swales
ABN 41 196 767 164
This website is owned and operated by Shannon Swales. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors educative resources and information about psychology services for people suffering from burnout and burnout-related conditions. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
‘You’ or ‘your’ is the person providing the personal information to us.
‘Us’ and ‘We’ means Burnout Psychology Support, Shannon Swales.
‘Website’ refers to Burnout Psychology Support, accessible from www.burnoutpsychologysupport.com
‘Services’ refer to the psychological support individual and group services advertised on the website.
‘Resources’ refer to the podcast and journal (vlog/blog) provided on the website.
Who can use the website?
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any applicable law or regulation.
Key commercial terms offered to customers
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item, and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
Return and refund policy
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 28 days of receiving the product, and we will exchange it or offer a refund based on the original payment method.
Retention of right to change offering
We may, without prior notice, change the details of the services and resources provided on the website; stop providing the services and resources, or any features of the services and resources we offer; or create limits for the services and resources. We may permanently or temporarily terminate or suspend access to the services and resources without notice and liability for any reason, or for no reason.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Shannon Swales. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to services or resources without notice and liability for any reason, including if, in our sole determination, you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your subscription and/or any services at any time.
You agree to indemnify and hold Shannon Swales harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Shannon Swales, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Shannon Swales assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service and resources.
Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please notify us at any time.
Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Queensland, Australia, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Brisbane, Queensland, Australia. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
Last update: 29 March 2023